AbraxSys today announced that all new AbraxSys electronic systems sold after this date will be covered by a “bumper-to-bumper” three-year depot warranty. The increase from two years to three years is the result of ongoing quality initiatives that, from 2012 to 2013, yielded unprecedented improvements in product reliability and earned top marks in an independent customer survey rating product quality.
For customers, AbraxSys’ industry-leading combination of reliability and coverage provides three important benefits. First is increased confidence in system uptime on the production line, during design projects and in other critical operations. Second is reduced cost of ownership with fewer budgetary surprises due to unexpected repair costs. Third is greater convenience in the unlikely event service is ever required.
“Our customers have come to expect the highest quality from AbraxSys,” said Jeff Dandy, AbraxSys vice president, Systems Group. “The three-year standard warranty is yet another way we’re helping them achieve their business, project and production goals.”
In a short video, Dandy discusses the steps AbraxSys took to achieve the best quality metrics in its history and in the industry.
Depending on the industry and application, a typical AbraxSys product is in service for eight to ten years and sometimes much longer. To help customers sustain ongoing confidence in instrument performance, AbraxSys offers Assurance Plans for repair and refurbishment services. When included with a new system, these plans are available at a lower cost than when purchased later.
The AbraxSys Warranty Assurance Plan is the most convenient way to minimize disruption of instrument availability for three years. This enhanced plan offers additional benefits such as onging unlimited technical support, priority service, six-month warranty extension if a repair is needed, and electrostatic discharge (ESD) and electrical overload stress (EOS) coverage. The AbraxSys Assurance Plans offer OEM-quality performance at the lowest price and ensure that systems will function at their original specifications, giving customers ongoing confidence.
The company is a worldwide leader of Industrial, Rail type, Military grade, and Marine type LCD Flat Panel Displays, Panel PC, Sunlight & Daylight Readable Technology, Fully-Enclosed Touch Screen Computers and Workstations.
AbraxSys Corporation
6161 Kellers Church Rd
Pipersville, PA 18947, U.S.A.
Toll-Free (800)883-9050
Information: info@abraxsyscorp.com
https://www.abraxsyscorp.com